Returns & Exchanges
At NotebookTherapy, we want you to be completely in love with your stationery; if you are not satisfied, you can return your unused items within 30 days of delivery. We offer a simple return process to ensure your shopping experience remains as peaceful as your journaling practice.
Return Process
- 1.Initiate Your Request
Contact our support team at hello@notebooktherapy.com with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack your items in their original, unopened packaging to ensure they are protected during transit and remain in resalable condition.
- 3.Ship It Back
Affix the provided return label or address the package to our fulfillment center using a tracked shipping service of your choice.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.